Telecommunications & media

Telecommunications and media sector is facing increasing challenges in the global economy. Decreasing operating margins, mobile and fixed convergence, channel proliferation, increasing regulation and commoditization of connectivity services require market players to adapt quickly.

To stay competitive and to shift consumer focus from a sole focus on price, telecommunication companies need to invent new ways of service delivery, stay on top of technological advancement, seek to delight consumers in new ways, at the same time optimizing sales channels, network infrastructure and operations.

Strategy Labs enables our clients to cope with market challenges. We support telecommunication and media companies to achieve growth and operational excellence while helping our clients on a number of topics:

  • Growth and value proposition
  • Customer service improvement
  • Service portfolio optimization
  • Critical IT system implementation
  • Pricing efficiency
  • Sales improvement and organization